Cloud Operational Level Agreement

Your services must be manageable at all times to gain this benefit. Oracle offers management SLAs to ensure you can manage, monitor, and modify resources. To survive in today`s world, you have to be able to expect the unexpected, because there are always new unforeseen challenges. The only way to address these challenges in a coherent manner is to establish a strong initial regulatory framework and provide for exceptions from the outset. Challenges can come from many fronts, such as networks, security, memory, computing power, database/software availability, or even legal or regulatory changes. As cloud customers, we work in an environment that can span regions, networks, and systems. It only makes sense to agree on the desired level of service for your customers and measure the actual results. It only makes sense to make a plan if things go wrong, in order to maintain a minimum of service. Businesses need computer systems to survive…

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